NOTIFICATION
Window Start time: 27 November 2002 14:00 Hrs EDST.
Window End Time: Currently unknown
Duration: Unknown
Event: Number range outage in Melbourne
Regions Affected: Melbourne POP

Customers that have phone number on our 03 8624 8000 - 03 8624 8299 and 03 8624 2900 - 03 8624 2999 number ranges are currently receiving an "The number you have called is not connected" message.

There has been a major number portability issue where these number were originally terminated on Telstra PRI were ported to PowerTel around 18 months ago. These number ranges have been ported back to Telstra by PowerTel without authorization from Datafast. We are working with the PowerTel Network Operations Centre to have this port reversed to enable services again.

Customer with current sessions will remain connected however, if they try to establish a new call they will receive the "The number you have called is not connected" message.

Due to the nature of the fault, no restoration time is available.