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Every domain name registered by JustNet and GoDomains has a Domain Password that can be used to manage the domain. The password is required to make updates to contact information listed against the domain, and is used to authorise requests to redelegate domains (move between hosting companies). In the case of .au domain names the password also has other important functions such as authorising a transfer.

We issue you with a random Domain Password when your domain is first registered. This is sent by the means you select during registration (normally email, although you may have also chosen to receive the information by other methods such as fax or post).

Manual Password Re-Issue

If the email address you originally provided is no longer current and has not been updated, you will need to send us an "offline" request to re-issue the Domain Password (Registry Key). You can download the PDF request form below. Once completed, please fax or post this back to us as indicated on the form. If you are sending from outside of Australia please fax to +61 2 9948 1111.

PDF Download Domain Password (Registry Key) manual recovery form (61 KB)

What is a Registry Key?

Registry Key is a term used historically by Melbourne IT and AUNIC to refer to the password they provided for managing domains. Since deregulation of the Australian domain name industry in July 2002, this term is now largely redundant and "Domain Password" is the correct name for the security password associated with each Australian domain.

I have a really old Registry Key in the form example.com.au|1234

Old AUNIC and Melbourne IT keys were generally in the format example.com.au|1234 where "example.com.au" was your domain name and "1234" a random string of up to four digits.

In general, the Domain Password for these domains is normally an uppercase "A" followed by a zero then the numerical part of the old Registry Key (i.e. the part after the | character). So in this case, the Domain Password would be A01234


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